Course Outline 

  1. THE LEADERSHIP CHALLENGE AND DISCIPLINES

Is about how leaders mobilize others to want to make extraordinary things happen in organizations.

It is about the practices leaders use to transform;

  1. Values into Actions,
  2. Visions into Realities,
  3. Obstacles into Innovations,
  4. Separateness into Solidarity,
  5. Risks into Rewards,
  6. Challenging Opportunities into Remarkable Successes
  7. Strategies for Sustaining Remarkable Successes

BUSINESS LEADERSHIP AND PROFESSIONAL MANAGEMENT

  1. Business Leadership
  2. What is Leadership?
  3. Leadership Qualities of Founders
  4. What makes a Leader Effective?
  5. Leadership Styles
  6. Shaping the Culture of the Organization
  7. Business Management Process
  8. From Founder to Professional Manager
  9. Firm Growth and Managerial Practices
  10. Managerial Responsibilities of Entrepreneurs
  11. Planning Activities
  12. Creating an Organizational Structure
  13. Delegating Authority
  14. Controlling Operations
  15. Communicating
  16. Negotiating
  17. Personal Time Management
  18. The Problem of Time Pressure
  19. Time Savers for Busy Managers
  20. Outside Management Assistance
  21. The Need for Outside Assistance
  22. Sources of Management Assistance

 

 

  1. GOVERNMENT, CIVIL AND PUBLIC SERVICE LEADERSHIP

 

Course Content:

  1. The Score Card; My 1st 100 days in the office

Managing Civil and Public Service Appointments, Engagements, and

Employees at All Levels for Superior and Exceptional Performance

  • The Opportunity to Supervise
  • Looking Inside, Understanding Yourself
  • The Power of Ten Supervisor Role
  • Getting the Best Work from Others
  • Making Good Thinks Happen
  • Clarify Expectations
  • Match Strategy to Situation
  • Accelerate Your Learning
  • Secure Early Wins
  • Build the Team
  • Create Alliances
  • Achieve Alignment
  • Avoid Predictable Surprises
  • Manage Yourself
  • Accelerate Everyone
  • What is Different about Working for the Government
  • Guiding Principles of Managing People in Government
  • Strategies and Tactics for Managing Government Employees
  • Dealing with Difficult People
  • Performance Management
  • Rewards and Recognition
  • Attendance Management
  • Labour Relations
  • Equal Employment Opportunity